:root{--bg:#f7f7fb;--surface:#ffffff;--border:#e3e1ef;--border-soft:#efedf7;--text:#1c1b23;--text-muted:#6b6875;--accent:#5b4fe0;--accent-hover:#4a3fc7;--accent-pale:#eeecfb;--danger:#c53030;--danger-hover:#a82828;--dot-idle:#b0aebc;--font-sans:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;--font-mono:'IBM Plex Mono',ui-monospace,'SFMono-Regular',Menlo,monospace;--pending-bg:#fff4e0;--pending-text:#92600b;--unconfirmed-bg:#fdf1a6;--unconfirmed-text:#6b5300;--unconfirmed-row:#fffbe0;--transfer-bg:#e9f1fb;--transfer-text:#5b4fe0;--active-bg:#e9f7ea;--active-text:#1e7a34;--wrapup-bg:#fdf1e3;--wrapup-text:#a15c07;--queue-warn-bg:#fdf6d8;--queue-warn-text:#8a7209;--queue-alert-bg:#fde8d3;--queue-alert-text:#b85c0a;--queue-crit-bg:#fbe3e3;--queue-crit-text:#b02a2a;--holding-bg:#e6f5f3;--holding-text:#0f5c54;--acw-bg:#f3eefb;--acw-text:#5b3e96;--acw-stuck-bg:#fdeaea;--acw-stuck-text:#9b2c2c;--dispatched-bg:#f1f0ee;--dispatched-text:#5a574f;--pinned-bg:#fdeef5;--pinned-text:#b83280;--sched-armed-bg:#d97706;--sched-armed-bg-hover:#b45309;--purple-deep:#7c3aed;--purple-light:#c4b5fd;--section-divider:var(--purple-bar);--section-divider-soft:#e7a3ef;--purple-pale:#f5f1fd;--purple-bar:#a78bfa;--sched-oncall-none:#ff6b6b;--sched-oncall-active:#4ade80}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:var(--font-sans);min-height:100vh}.topbar{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;padding:14px 28px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.topbar[hidden]{display:none}.topbar-left{display:flex;align-items:center}.wordmark{font-weight:600;font-size:20px;letter-spacing:-.01em}.tm{font-size:.65em;font-weight:500;vertical-align:super;color:var(--text);margin-left:2px}.nav{display:flex;align-items:center;gap:2px;justify-self:center}.nav[hidden]{display:none}.topbar-right{justify-self:end;display:flex;align-items:center;gap:14px}.nav-btn{background:0 0;border:none;border-radius:7px;color:var(--text-muted);font-family:var(--font-sans);font-size:13px;font-weight:500;padding:7px 12px;cursor:pointer}.nav-btn:hover{background:var(--purple-pale);color:var(--purple-deep)}.nav-btn.is-active{background:var(--accent);color:#fff}.nav-btn.is-active:hover{background:var(--accent);color:#fff}.nav-gear{padding:7px 9px;display:inline-flex;align-items:center}.nav-gear[hidden]{display:none}.connected-indicator{display:flex;align-items:center;gap:7px;font-size:13px;font-weight:500}.connected-indicator[hidden]{display:none}.user-label{color:var(--text-muted);font-size:13px}.btn-link{background:0 0;border:none;color:var(--text-muted);font-size:13px;cursor:pointer;padding:0}.btn-link:hover{color:var(--purple-deep)}.dot{width:7px;height:7px;border-radius:50%;display:inline-block;flex-shrink:0}.dot--idle{background:var(--dot-idle)}.dot--active{background:var(--active-text)}.dot--acw{background:var(--acw-text)}.dot--stuck{background:var(--acw-stuck-text)}main{padding:28px 72px 60px}.view[hidden]{display:none}.login-page{min-height:calc(100vh - 88px);display:flex;flex-direction:column;align-items:center;justify-content:center}.login-wordmark{font-size:36px;font-weight:700;color:var(--text);margin-bottom:18px;letter-spacing:-.01em}.wordmark-logo{display:block;height:28px;width:auto}.login-wordmark-logo{display:block;height:52px;width:auto}.detail-sticky-header{position:sticky;top:var(--topbar-h,0);z-index:8;background:var(--bg);padding-top:28px;margin-top:-28px;padding-bottom:2px}.detail-sticky-header .account-greeting{margin-top:16px}main:has(> #detail-view:not([hidden])){padding-bottom:20px}.account-page{height:var(--acct-h,auto);grid-template-rows:minmax(0,1fr)}.account-page-left,.account-page-right{min-height:0}.account-page-left>.client-info-card{min-height:0;overflow-y:auto}.account-page-right>.detail-card{min-height:0;overflow-y:auto}::-webkit-scrollbar{width:12px;height:12px}::-webkit-scrollbar-corner,::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-button{display:none;width:0;height:0}::-webkit-scrollbar-thumb{background-color:rgba(91,79,224,.45);border-radius:999px;border:3px solid transparent;background-clip:padding-box;min-height:40px}::-webkit-scrollbar-thumb:hover{background-color:rgba(91,79,224,.75)}html{scrollbar-width:none}body::-webkit-scrollbar{display:none}#page-scrollbar{position:fixed;right:3px;width:6px;border-radius:999px;background:rgba(91,79,224,.45);z-index:9;cursor:default;transition:background-color .15s,width .15s;touch-action:none}#page-scrollbar.is-dragging,#page-scrollbar:hover{background:rgba(91,79,224,.75);width:8px}#page-scrollbar[hidden]{display:none}@supports (-moz-appearance:none){*{scrollbar-width:thin;scrollbar-color:rgba(91,79,224,0.55) transparent}}.account-page-left>.client-info-card,.account-page-right>.detail-card{scrollbar-width:none;-ms-overflow-style:none}.account-page-left>.client-info-card::-webkit-scrollbar,.account-page-right>.detail-card::-webkit-scrollbar{display:none}.billing-settings-panel{display:grid;grid-template-columns:repeat(auto-fit,minmax(380px,1fr));gap:20px;align-items:start;max-width:1100px}.billing-settings-panel[hidden]{display:none}.billing-settings-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px 22px}.billing-settings-card h3{margin:0 0 6px;font-size:16px}.billing-settings-row{margin-top:16px}.billing-settings-row>label{display:block;font-size:13px;font-weight:600;margin-bottom:6px}#billing-prebill-last{white-space:pre-line}.billing-anchor-setting{margin-top:18px;padding-top:14px;border-top:1px solid var(--border)}.billing-anchor-setting label{display:block;font-size:13px;font-weight:600;margin-bottom:6px}.billing-anchor-row{display:flex;gap:8px}.billing-anchor-row input{flex:1;min-width:0;padding:8px 10px;border:1px solid var(--border);border-radius:6px;font-family:var(--font-sans)}#invoice-period-autofill-hint:empty{display:none}#invoice-results-wrap tr.invoice-line--added .invoice-line-desc-cell{position:relative;padding-left:26px}.invoice-line-grip{position:absolute;left:4px;top:50%;transform:translateY(-50%);cursor:grab;color:var(--text-muted);font-size:14px;letter-spacing:-2px;user-select:none;padding:4px 3px;border-radius:4px}.invoice-line-grip:hover{background:var(--accent-pale);color:var(--accent)}#invoice-results-wrap tr.is-dragging{opacity:.45}#invoice-results-wrap tr.drop-before>td{box-shadow:inset 0 3px 0 var(--accent)}#invoice-results-wrap tr.drop-after>td{box-shadow:inset 0 -3px 0 var(--accent)}.billing-history-panel{margin-top:4px}.billing-history-toolbar{display:flex;gap:16px;align-items:flex-end;margin-bottom:14px}.billing-history-toolbar .modal-field{min-width:240px;margin-bottom:0}.billing-history-table td{vertical-align:middle}.billing-history-table td.num,.billing-history-table th.num{text-align:right;font-variant-numeric:tabular-nums}.bulk-row{user-select:none}.bulk-row.bulk-locked{cursor:default}.bulk-row.is-selected>td{background:var(--acw-stuck-bg)!important;color:var(--acw-stuck-text)}.bulk-row.is-selected{outline:2px solid var(--acw-stuck-text);outline-offset:-2px}.bulk-row.is-select-target>td{background:var(--acw-stuck-bg)!important;color:var(--acw-stuck-text)!important}.bulk-row.is-select-target .modal-hint{color:var(--acw-stuck-text)!important}.bulk-select-bar{display:inline-flex;align-items:center;gap:6px;margin-left:auto;align-self:flex-end;padding-right:4px}.bulk-select-bar[hidden]{display:none}.billing-history-actions{display:flex;gap:8px;justify-content:flex-end;align-items:center}.invoice-status{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600}.invoice-status--draft{background:var(--purple-pale,#f3f0ff);color:var(--purple-deep,#5b3fd6)}.invoice-status--sent{background:#e9f8ef;color:#1f7a43}.acc-auto-send-label{display:flex!important;gap:8px;align-items:center;margin-top:14px;font-weight:600;cursor:pointer}.acc-auto-send-label input[type=checkbox]{width:auto;flex:0 0 auto;margin:0}.ai-section-head{border-top:1px solid var(--section-divider-soft);padding-top:16px;margin-top:4px}.ai-section-head--first{border-top:none;padding-top:0;margin-top:0}.billing-rounding-block{border-top:1px solid var(--section-divider-soft);border-bottom:1px solid var(--section-divider-soft);padding:14px 0 16px}.billing-rounding-table{width:100%;border-collapse:collapse;font-size:13px}.billing-rounding-table th{text-align:left;font-weight:600;color:var(--text-muted);padding:4px 8px 6px 0}.billing-rounding-table td{padding:4px 8px 4px 0}.billing-rounding-table td:first-child{font-weight:600;white-space:nowrap}.billing-rounding-table select{width:100%}#client-info-website{color:var(--purple-deep,#5b3fd6);text-decoration:none;word-break:break-all}#client-info-website:hover{text-decoration:underline}.client-info-directions{margin-top:14px}.client-info-directions-row{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}.client-info-directions-row input,.client-info-directions-row select{background:var(--surface);border:1px solid var(--border);border-radius:6px;padding:9px 11px;font-family:var(--font-sans);font-size:14px;color:var(--text)}.client-info-directions-row input{flex:1 1 180px;min-width:0}.client-info-directions-row input:focus-visible,.client-info-directions-row select:focus-visible{outline:0;border-color:var(--accent)}.client-info-directions-row select{flex:0 0 auto;padding-right:28px}.directions-hint--warn{color:var(--acw-stuck-text,#b45309)}.client-info-directions-row .btn-sched-disarm{display:inline-block;width:auto;margin-top:0;flex:0 0 auto}.login-form{display:flex;flex-direction:column;gap:16px;max-width:320px;width:100%;margin:0;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:28px}.login-title{font-size:18px;font-weight:500;margin:0 0 4px}.login-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--text-muted)}.login-form input{background:var(--surface);border:1px solid var(--border);border-radius:6px;padding:10px 12px;color:var(--text);font-family:var(--font-sans);font-size:14px}.login-form input:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.login-form[hidden]{display:none}.user-mfa-reset{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:8px}.user-mfa-reset>.modal-hint{margin:0;line-height:1.3}.login-mfa-sent{margin:0;font-size:13px;color:var(--text-muted);line-height:1.45}.login-mfa-sent.is-problem{color:var(--acw-stuck-text)}.login-form input.login-mfa-code{font-size:22px;letter-spacing:.3em;text-align:center;font-family:var(--font-mono)}.login-form label.login-mfa-remember{flex-direction:row;align-items:center;gap:8px;color:var(--text)}.login-mfa-links{display:flex;flex-wrap:wrap;gap:6px 16px;justify-content:center;font-size:13px}.login-mfa-links .btn-link[hidden]{display:none}.error-text{color:var(--acw-stuck-text);font-size:13px;margin:0}.counters{display:grid;grid-template-columns:repeat(7,1fr);background:var(--surface);border:1px solid var(--border);border-radius:12px;overflow:hidden;margin-bottom:20px}.counter-cell{padding:16px 14px;border-left:1px solid var(--border-soft);background:0 0;cursor:default;text-align:left;font-family:var(--font-sans)}.counter-cell:first-child{border-left:none}.counter-cell.is-clickable{cursor:pointer}.counter-cell.is-clickable:hover{background:var(--purple-pale);color:var(--purple-deep)}.counter-cell.queue-tier-warn{background:var(--queue-warn-bg);color:var(--queue-warn-text)}.counter-cell.queue-tier-alert{background:var(--queue-alert-bg);color:var(--queue-alert-text)}.counter-cell.queue-tier-crit{background:var(--queue-crit-bg);color:var(--queue-crit-text)}.counter-label.is-bold{font-weight:400}.counter-value{font-family:var(--font-sans);font-variant-numeric:tabular-nums;font-size:18px;font-weight:500;line-height:1.2}.counter-value--queue{font-family:var(--font-sans)}.counter-label{font-size:12px;color:var(--text-muted);margin-top:4px}.roster-panel{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:16px 18px;margin-bottom:20px}.roster-panel-header{font-size:12px;color:var(--text-muted);margin-bottom:10px}.roster-row{display:flex;align-items:center;gap:10px;padding:8px 0;border-top:1px solid var(--border-soft);font-size:13px}.roster-row:first-child{border-top:none}.roster-section{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);margin:10px 0 2px}.roster-section:first-child{margin-top:0}.roster-section+.roster-row{border-top:none}.dot.dot--ready{background:0 0;box-shadow:inset 0 0 0 2px #2fa84f}.dot.dot--available{background:0 0;box-shadow:inset 0 0 0 2px #2f6fd6}.roster-row .dot{width:9px;height:9px}.roster-name{flex:1}.roster-status{font-size:12px;color:var(--text-muted)}.roster-row.is-stuck{color:var(--acw-stuck-text)}.roster-row.is-stuck .roster-status{color:var(--acw-stuck-text);font-weight:500}.queue-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;overflow:hidden}.queue-table{width:100%;border-collapse:collapse;font-size:13px}.queue-table th{text-align:left;font-size:12px;font-weight:700;color:var(--text-muted);padding:12px 14px;border-bottom:1px solid var(--border)}.sortable-col{cursor:pointer;user-select:none}.sortable-col:hover{color:var(--purple-deep)}.sortable-col.sorted-asc::after{content:' \25B4'}.sortable-col.sorted-desc::after{content:' \25BE'}.queue-table td{padding:12px 14px;border-bottom:1px solid var(--border-soft);vertical-align:middle}.queue-table tr:last-child td{border-bottom:none}#accounts-rows tr,#queue-rows tr{cursor:pointer}#accounts-rows tr:hover,#queue-rows tr:hover{background:var(--purple-pale)}.queue-table tr.is-stuck{background:var(--acw-stuck-bg)}#email-accounts-body th:first-child,#email-accounts-rows td:first-child,#signatures-body th:first-child,#signatures-rows td:first-child{width:160px}.channel-label{color:var(--text-muted)}.wait-time{font-family:var(--font-sans);font-variant-numeric:tabular-nums;color:var(--text-muted)}.queue-empty{padding:32px 14px;text-align:center;color:var(--text-muted);font-size:13px}.status-pill{display:inline-block;border-radius:20px;padding:3px 11px;font-size:12px;font-weight:500}.status-pill[hidden]{display:none}.status-pill--pending{background:var(--pending-bg);color:var(--pending-text)}.status-pill--transfer{background:var(--transfer-bg);color:var(--transfer-text)}.status-pill--active{background:var(--active-bg);color:var(--active-text)}.status-pill--holding{background:var(--holding-bg);color:var(--holding-text)}.status-pill--acw{background:var(--acw-bg);color:var(--acw-text)}.status-pill--acw.is-stuck{background:var(--acw-stuck-bg);color:var(--acw-stuck-text)}.status-pill--dispatched{background:var(--dispatched-bg);color:var(--dispatched-text)}.status-pill--unconfirmed{background:var(--unconfirmed-bg);color:var(--unconfirmed-text)}.queue-table tr.is-unconfirmed{background:var(--unconfirmed-row)}.btn-primary,.btn-secondary,.btn-small{border:1px solid var(--border);border-radius:7px;font-family:var(--font-sans);font-weight:500;cursor:pointer}.btn-primary:disabled,.btn-secondary:disabled{opacity:.45;cursor:not-allowed}.btn-primary:disabled:hover{background:var(--accent);border-color:var(--accent)}.btn-secondary:disabled:hover{background:var(--surface)}.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff;padding:10px 18px;font-size:13px}.btn-primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.btn-primary:active{background:var(--accent-hover);transform:scale(.97)}.btn-secondary{background:var(--surface);color:var(--text);padding:10px 18px;font-size:13px}.btn-secondary:hover{background:var(--purple-pale);border-color:var(--purple-light)}.btn-secondary:active{background:var(--purple-light);transform:scale(.97)}.btn-danger{border:1px solid var(--acw-stuck-text);border-radius:7px;background:var(--acw-stuck-text);color:#fff;padding:10px 18px;font-size:13px;font-family:var(--font-sans);font-weight:500;cursor:pointer}.btn-danger:hover{opacity:.88}.btn-small{background:var(--surface);color:var(--accent);padding:6px 12px;font-size:12px;border-color:var(--transfer-bg)}.btn-small:hover{background:var(--transfer-bg)}.back-link{margin-bottom:14px;display:inline-block}.detail-view-topbar .back-link{margin-bottom:0}.account-greeting{background:var(--transfer-bg);color:var(--transfer-text);border-radius:10px;padding:14px 18px;font-size:18px;font-style:italic;font-weight:600;text-align:center;margin-top:28px;margin-bottom:18px}.field-agent-verbiage{padding:8px 14px;font-size:14px;text-align:left;background:0 0;font-style:normal}.account-greeting.field-agent-verbiage{margin:8px 0 6px;padding:6px 14px}.roles-subhead{font-size:15px;margin:4px 0 6px}.roles-idle-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px 24px;max-width:980px;margin-bottom:14px}.roles-idle-row{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:13px}.roles-idle-actions{display:flex;align-items:center;gap:14px}.idle-warning{position:fixed;top:calc(var(--topbar-h,56px) + 12px);left:50%;transform:translateX(-50%);z-index:2000;display:flex;align-items:center;gap:16px;background:var(--surface);border:2px solid var(--accent);border-radius:12px;padding:12px 18px;box-shadow:0 10px 30px rgba(20,16,60,.25);font-weight:600}.idle-warning[hidden]{display:none}#script-preview [data-preview-field-id]{position:relative;z-index:0}#script-preview .is-linked::before{content:'';position:absolute;top:1px;bottom:1px;left:-8px;right:-8px;border-radius:8px;background:var(--accent-pale,#f3f0ff);box-shadow:inset 0 0 0 2px var(--accent);z-index:-1;pointer-events:none}.script-canvas-card{transition:box-shadow .12s,border-color .12s}.script-canvas-card.is-linked{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-pale,#f3f0ff)}#field-static-text,.field-agent-verbiage{font-size:16px}font[size="1"]{font-size:14px}.account-page{display:grid;grid-template-columns:calc((100% - 232px) * 25 / 90) minmax(0,1fr) auto;gap:20px;align-items:stretch}.account-page-left{display:flex;flex-direction:column;order:1}.account-page-buttons{display:flex;flex-direction:column;justify-content:flex-start;gap:8px;order:3;min-height:0;overflow-y:auto;scrollbar-width:none;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:14px 12px;box-sizing:border-box}.account-page-buttons::-webkit-scrollbar{display:none}.account-action-btn{background:0 0;border:none;border-radius:10px;color:var(--accent-hover);font-family:var(--font-sans);font-weight:500;font-size:12.5px;padding:14px 8px;display:flex;flex-direction:column;align-items:center;gap:7px;white-space:nowrap;cursor:pointer;text-align:center;flex-shrink:0}.account-action-btn:focus-visible,.account-action-btn:hover{background:var(--accent-pale)}.account-action-btn svg{width:38px;height:38px}.account-action-btn:active{transform:scale(.97)}.account-action-btn--setup{color:var(--text-muted)}.account-action-btn--setup:focus-visible,.account-action-btn--setup:hover{color:var(--accent-hover)}.account-tools-divider{height:1px;background:var(--border-soft);margin:6px 16px;flex-shrink:0}.account-page-buttons:not(:has(#edit-account-btn:not([hidden]),#manage-script-btn:not([hidden]))) .account-tools-divider{display:none}.account-action-btn[hidden]{display:none}.client-info-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px;position:sticky;top:20px;flex:1;box-sizing:border-box}.client-info-block{padding:16px 0;border-top:1px solid var(--border-soft)}.client-info-block--first{padding-top:0;border-top:none}#client-info-account-number{font-size:28px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:var(--text);margin-bottom:12px}.client-info-label{font-size:14px;font-weight:700;letter-spacing:.02em;color:var(--text);text-transform:uppercase;margin-bottom:4px}.client-info-card h3,.client-info-value{font-size:12px;font-weight:400;color:var(--text);margin:0;white-space:pre-line}#client-info-map iframe{width:100%;height:300px;border:0;border-radius:8px;margin-top:14px}.client-info-placeholder{color:var(--text-muted);font-size:13px;font-style:italic}.detail-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:24px;flex:1;box-sizing:border-box}.account-page-right{display:flex;flex-direction:column;order:2}.account-tools-row{flex-shrink:0}.account-tools-row{display:flex;align-items:stretch;gap:12px;margin-bottom:16px}.live-status-bar{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:12px 18px;font-size:13px;color:var(--text-muted);display:flex;align-items:center;white-space:nowrap}.account-tools-group{display:flex;gap:8px;flex:1}.btn-tool{background:var(--accent);border:1px solid var(--accent);border-radius:12px;padding:12px 22px;font-family:var(--font-sans);font-size:13px;font-weight:500;color:#fff;cursor:pointer;white-space:nowrap}.btn-tool:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.btn-tool:disabled{opacity:.45;cursor:not-allowed}.detail-fields-empty{text-align:center;padding:32px 16px;color:var(--text-muted)}.detail-fields-empty p{margin:0 0 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250px)}.sched-grid.has-backups .sched-entry.is-primary{justify-self:start;width:var(--lane-primary)}.sched-grid.has-backups .sched-entry.is-backup{justify-self:start;width:var(--lane-backup);margin-left:calc(var(--lane-primary) + 6px);background:var(--surface);border:1px solid var(--purple-light);box-sizing:border-box}.sched-entry-slot-label.is-backup{font-weight:400}.sched-entry-slot-label.is-uncovered{background:var(--wrapup-bg);color:var(--wrapup-text)}.sched-role-tag{font-size:9px;font-weight:700;line-height:1;padding:2px 4px;margin-right:4px;border-radius:3px;background:var(--purple-pale);color:var(--purple-deep);flex:none}.sched-entry-slot-label.is-uncovered .sched-role-tag{background:var(--surface);color:var(--wrapup-text)}.sched-month-entry.is-backup{color:var(--text-muted)}.sched-month-list{display:flex;flex-direction:column}.sched-month-row{display:flex;gap:16px;padding:10px 12px;border-top:1px solid var(--border-soft);cursor:pointer}.sched-month-row:first-child{border-top:none}.sched-month-row:hover{background:var(--purple-pale)}.sched-month-row.is-today{background:var(--active-bg)}.sched-month-date{width:150px;flex-shrink:0;font-size:13px;font-weight:600;color:var(--text)}.sched-month-summary{display:flex;flex-wrap:wrap;gap:6px 14px;font-size:12px;color:var(--text)}.sched-month-entry{display:inline-flex;align-items:center;gap:6px}.sched-dt-editor{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.sched-dt-field .sched-dt-date{width:132px;border:1px solid var(--border);border-radius:6px;padding:7px 8px;font-family:var(--font-sans);font-size:13px;color:var(--text)}.sched-time-picker{position:relative}.sched-time-picker-btn{display:flex;align-items:center;gap:8px;background:var(--surface);border:1px solid var(--border);border-radius:6px;padding:7px 10px;font-family:var(--font-sans);font-size:13px;color:var(--text);cursor:pointer;min-width:110px;justify-content:space-between}.sched-time-picker-btn:hover{border-color:var(--purple-light)}.sched-time-picker-caret{color:var(--text-muted);font-size:12px}.sched-time-picker-menu{position:absolute;top:calc(100% + 4px);left:0;z-index:20;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px rgba(28,27,25,.14);max-height:280px;overflow-y:auto;min-width:130px}.sched-time-picker-menu[hidden]{display:none}.sched-time-hour-btn{display:flex;align-items:center;justify-content:space-between;gap:10px;width:100%;background:0 0;border:none;padding:7px 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28px;font-family:var(--font-sans);font-size:12px;color:var(--text);cursor:pointer;text-align:left}.sched-time-option:hover{background:var(--purple-pale)}.sched-time-option.is-selected{background:var(--accent);color:#fff}.btn-sched-disarm{display:block;width:100%;margin-top:12px;background:var(--sched-armed-bg);color:#fff;border:none;border-radius:7px;padding:10px 14px;font-family:var(--font-sans);font-size:13px;font-weight:600;cursor:pointer}.btn-sched-disarm:hover{background:var(--sched-armed-bg-hover)}.sched-schedule-picker{margin-bottom:16px}.sched-schedule-picker label{font-size:13px;font-weight:600;color:var(--text)}.sched-schedule-actions{display:flex;gap:14px;margin-top:6px}.sched-new-schedule-btn{padding:5px 12px;font-size:12px}.sched-name-inline-form{display:flex;flex-direction:column;gap:8px}.sched-name-inline-actions{display:flex;gap:8px}.sched-name-inline-actions button{flex:1;padding:7px 10px;font-size:12px}.sched-layout.sched-layout--with-panel{grid-template-columns:clamp(260px,18vw,320px) minmax(0,2.2fr) minmax(0,1fr)}.sched-entry-panel{border-left:1px solid var(--border);padding-left:18px;min-width:0}.sched-entry-panel-actions{display:flex;gap:8px;margin-top:18px}.sched-entry-panel-actions button{flex:1}.sched-notes-section{margin-top:20px;padding-top:16px;border-top:1px solid var(--border-soft);flex:1;display:flex;flex-direction:column;min-height:0}.sched-notes-header-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.sched-notes-header{font-size:13px;font-weight:600;color:var(--text)}.sched-add-note-form{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}.sched-add-note-form textarea{border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-family:var(--font-sans);font-size:12px;color:var(--text);resize:vertical}.sched-add-note-actions{display:flex;gap:8px}.sched-add-note-actions button{flex:1;padding:7px 10px;font-size:12px}.sched-notes-list{flex:1;min-height:60px;overflow-y:auto;display:flex;flex-direction:column;gap:8px;border:1px solid var(--border);border-radius:8px;padding:10px}.sched-note-item{background:var(--bg);border:1px solid var(--border-soft);border-radius:7px;padding:8px 10px}.sched-note-item.is-auto{background:0 0;border-style:dashed}.sched-note-row{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.sched-note-initials{display:inline-block;font-weight:700;color:var(--accent);margin-right:4px}.sched-note-text{font-size:12px;color:var(--text);white-space:pre-wrap;word-break:break-word;flex:1}.sched-note-item.is-auto .sched-note-text{color:var(--text-muted);font-style:italic}.sched-note-meta{font-size:12px;color:var(--text-muted);margin-top:3px}.sched-note-delete{background:0 0;border:none;color:var(--text-muted);cursor:pointer;font-size:14px;line-height:1;padding:0 2px;flex-shrink:0}.sched-note-delete:hover{color:var(--acw-stuck-text)}.sched-cell.is-select-painting{background:var(--acw-stuck-bg)!important}.sched-entry-slot-label.is-selected-for-delete{outline:2px solid var(--acw-stuck-text);outline-offset:-1px;background:var(--acw-stuck-bg)!important;color:var(--acw-stuck-text)!important}.sched-entry-slot-label.is-paint-target{background:var(--accent)!important;color:#fff!important}.sched-entry-slot-label.is-select-target{background:var(--acw-stuck-bg)!important;color:var(--acw-stuck-text)!important}.sched-entry-slot-label.is-paint-target .sched-role-tag{background:rgba(255,255,255,.28);color:#fff}.sched-entry-slot-label.is-paint-target .sched-slot-delete{color:#fff}.sched-undo-btn{color:var(--accent);font-weight:500}.btn-danger:disabled{opacity:.4;cursor:not-allowed}.mb-section{margin-top:18px;padding-top:14px;border-top:1px solid var(--section-divider-soft)}.mb-heading{margin:0 0 8px;font-size:14px}.mb-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:12px 0 8px}.mb-result{font-size:13px;color:var(--text-muted)}.mb-result.is-ok{color:var(--active-text)}.mb-result.is-bad{color:var(--acw-stuck-text)}.contact-in-use h4{margin:12px 0 4px;font-size:13px}.contact-in-use ul{margin:0 0 4px 18px;padding:0;font-size:12.5px;color:var(--text-muted)}.contact-in-use-closing{margin:14px 0 18px;font-size:13px;color:var(--text)}.themed-confirm-overlay{position:absolute;inset:0;background:rgba(28,27,25,.35);display:flex;align-items:center;justify-content:center;border-radius:inherit;z-index:50}.themed-confirm-card{background:var(--surface);border-radius:10px;box-shadow:0 12px 32px rgba(28,27,25,.22);padding:20px 22px;max-width:360px;width:calc(100% - 48px)}.themed-confirm-message{font-size:14px;color:var(--text);margin:0 0 18px;line-height:1.4;white-space:pre-line}.themed-confirm-actions{display:flex;gap:10px;justify-content:flex-end}.reporting-layout{display:grid;grid-template-columns:340px 1fr;gap:24px;align-items:start}.reporting-builder{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:20px;position:sticky;top:16px}.reporting-builder .btn-primary{width:100%;margin-top:4px}#admin-outbound-view .reporting-layout{align-items:stretch}#admin-outbound-message-panel{display:flex;flex-direction:column}#admin-outbound-message-pane{flex:1;display:flex;flex-direction:column;min-height:0}#admin-outbound-message-pane[hidden]{display:none}#admin-outbound-message-panel .admin-outbound-message-field{flex:1;display:flex;flex-direction:column}#admin-outbound-message-panel .admin-outbound-message-field textarea{flex:1;resize:none}.report-columns-list{display:flex;flex-direction:column;gap:6px;max-height:220px;overflow-y:auto;border:1px solid var(--border-soft);border-radius:7px;padding:10px}.report-column-check{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text);cursor:pointer;padding:3px 2px;line-height:1.3}.report-column-check input[type=checkbox]{flex-shrink:0;width:15px;height:15px;margin:0;accent-color:var(--accent)}.report-filters-list{display:flex;flex-direction:column;gap:10px;margin-bottom:10px}.report-filter-row{display:flex;align-items:center;gap:6px;flex-wrap:wrap;background:var(--bg);border:1px solid var(--border-soft);border-radius:7px;padding:8px}.report-filter-row input[type=date],.report-filter-row input[type=number],.report-filter-row input[type=text],.report-filter-row select{border:1px solid var(--border);border-radius:6px;padding:6px 8px;font-family:var(--font-sans);font-size:12px;color:var(--text);min-width:0}.report-filter-column{flex:1 1 110px}.report-filter-op{flex:0 0 auto}.report-filter-value-wrap{display:flex;align-items:center;gap:6px;flex:1 1 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td.num,.report-results-table th.num{text-align:right;font-variant-numeric:tabular-nums}.report-results-table td.date{font-variant-numeric:tabular-nums}.report-player{display:inline-flex;align-items:center;gap:8px;width:168px;height:22px;vertical-align:middle}.report-play-btn{flex:0 0 22px;width:22px;height:22px;padding:0;border:1px solid var(--border);border-radius:50%;background:var(--surface,#fff);color:var(--accent);font-size:9px;line-height:20px;text-align:center;cursor:pointer;letter-spacing:-1px}.report-play-btn:hover{background:var(--accent-pale);border-color:var(--accent)}.report-play-btn:disabled{opacity:.6;cursor:progress}.report-player-time{flex:0 0 74px;font-size:12px;color:var(--text-muted);font-variant-numeric:tabular-nums;white-space:nowrap}.report-player.is-loaded .report-player-time,.report-player.is-playing .report-player-time{color:var(--text)}.report-player-bar{flex:1 1 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.chat-icon-close{display:none}.chat-badge{position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;padding:0 6px;box-sizing:border-box;border-radius:11px;background:var(--danger);color:#fff;border:2px solid var(--surface);font-size:12px;font-weight:600;line-height:18px;text-align:center}.chat-window{width:360px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - var(--topbar-h,56px) - 110px);background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:0 16px 48px rgba(28,27,25,.22);display:flex;flex-direction:column;overflow:hidden}.chat-window[hidden]{display:none}.chat-head{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 16px;border-bottom:1px solid var(--border-soft);min-height:56px;box-sizing:border-box}.chat-head-title{flex:1;min-width:0}.chat-head-title h2{margin:0;font-size:15px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-head-sub{font-size:12px;color:var(--text-muted);display:flex;align-items:center;gap:6px;margin-top:2px}.chat-icon-btn{width:32px;height:32px;border:none;background:0 0;border-radius:8px;color:var(--text-muted);cursor:pointer;display:grid;place-items:center;flex:none}.chat-icon-btn:hover{background:var(--purple-pale);color:var(--purple-deep)}.chat-icon-btn svg{width:18px;height:18px}.chat-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain}.chat-foot-note{padding:8px 16px;font-size:11px;color:var(--text-muted);border-top:1px solid var(--border-soft);text-align:center}.chat-announce-btn{display:flex;align-items:center;gap:8px;width:calc(100% - 24px);margin:12px 12px 4px;padding:9px 12px;border:1px dashed var(--purple-light);background:var(--purple-pale);color:var(--purple-deep);border-radius:10px;font:500 13px var(--font-sans);cursor:pointer;text-align:left}.chat-announce-btn:hover:not(:disabled){border-style:solid}.chat-announce-btn:disabled{opacity:.55;cursor:default}.chat-announce-btn svg{width:16px;height:16px;flex:none}.chat-section-label{padding:12px 16px 4px;font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--text-muted)}.chat-person{display:flex;align-items:center;gap:12px;width:100%;padding:8px 16px;border:none;background:0 0;font-family:var(--font-sans);text-align:left;cursor:pointer;color:var(--text)}.chat-person:focus-visible,.chat-person:hover{background:var(--purple-pale);outline:0}.chat-person:focus-visible .chat-person-name,.chat-person:hover .chat-person-name{color:var(--purple-deep)}.chat-avatar{position:relative;width:36px;height:36px;flex:none;border-radius:50%;display:grid;place-items:center;background:var(--accent-pale);color:var(--accent);font-size:13px;font-weight:600}.chat-avatar .chat-dot{position:absolute;right:-1px;bottom:-1px}.chat-dot{width:10px;height:10px;border-radius:50%;background:var(--dot-idle);border:2px solid var(--surface);box-sizing:content-box;flex:none}.chat-dot.is-online{background:#22a447}.chat-person-text{flex:1;min-width:0}.chat-person-name{display:block;font-size:14px;font-weight:500;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-person-role{display:block;font-size:12px;line-height:1.3;color:var(--text-muted)}.chat-person.is-online .chat-person-name{color:#1e7a34}.chat-person.is-offline{opacity:.6}.chat-person.is-offline .chat-avatar{background:var(--border-soft);color:var(--text-muted)}.chat-person.has-unread .chat-person-name{font-weight:600}.chat-person.has-unread.is-offline{opacity:1}.chat-unread{min-width:20px;height:20px;padding:0 6px;box-sizing:border-box;border-radius:10px;background:var(--danger);color:#fff;font-size:11px;font-weight:600;line-height:20px;text-align:center;flex:none}.chat-person-lola .chat-avatar{background:linear-gradient(135deg,var(--accent),#e85fd5);color:#fff}.chat-soon{font-size:11px;font-weight:600;color:var(--purple-deep);background:var(--purple-pale);border-radius:999px;padding:2px 8px;flex:none}.chat-empty{padding:16px;font-size:13px;color:var(--text-muted)}.chat-flash{margin:8px 12px 0;padding:8px 12px;border-radius:8px;background:var(--active-bg);color:var(--active-text);font-size:13px}.chat-offline-note{margin:12px 12px 0;padding:8px 12px;border-radius:8px;background:var(--bg);border:1px solid var(--border-soft);color:var(--text-muted);font-size:12.5px;line-height:1.4}.chat-messages{padding:8px 12px 12px;display:flex;flex-direction:column;gap:2px}.chat-day{align-self:center;margin:12px 0 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auto}}#campaigns-view>.reporting-tabs{position:sticky;top:var(--topbar-h,0);z-index:8;background:var(--bg);margin-top:-28px;padding-top:28px}.cmp-panel{padding-top:0}.cmp-filters{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin:0 0 10px}.cmp-filters input[type=search]{min-width:280px}.cmp-filters input,.cmp-filters select{width:auto}.cmp-filters input[type=number]{width:140px}.cmp-check{display:inline-flex;align-items:center;gap:6px;font-size:13px;cursor:pointer;font-weight:400}.cmp-check input{width:auto;margin:0}.cmp-table-card{overflow-x:auto;margin-top:8px}.cmp-table td.num,.cmp-table th.num{text-align:right;white-space:nowrap}.cmp-table td.nowrap{white-space:nowrap}.cmp-row{cursor:pointer}.cmp-row:hover td{background:var(--purple-pale)}.cmp-row.is-removed td{opacity:.55}.cmp-chip{display:inline-block;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:999px;background:#eceaf3;color:#5b5870;white-space:nowrap;margin:1px 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12px;margin:12px 0 0;background:var(--bg)}.cmp-service .modal-field{margin-bottom:10px}.cmp-service-top{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.cmp-service-scripts{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.cmp-service-meta{margin:0 0 10px;line-height:1.6}.cmp-row-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.cmp-spacer{flex:1}.cmp-add-service{display:flex;gap:10px;align-items:center;margin-top:14px}.cmp-add-service input{max-width:360px}@media (max-width:900px){.cmp-set-shell{grid-template-columns:1fr}.cmp-set-nav{position:static}.cmp-frow,.cmp-service-scripts,.cmp-service-top{grid-template-columns:1fr;gap:8px}}.cmp-modal-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin:0 0 14px}.cmp-holds{display:flex;flex-wrap:wrap;gap:4px;justify-content:flex-end;max-width:50%}.cmp-balances{display:grid;grid-template-columns:repeat(4,1fr) 1.3fr;gap:10px;margin:0 0 12px}.cmp-balances>div{border:1px solid var(--border);border-radius:10px;padding:10px 12px;background:var(--surface)}.cmp-balances .cmp-v{font-size:17px;font-weight:700}.cmp-balances .cmp-total{border:0;color:#fff;background:linear-gradient(120deg,var(--accent),var(--purple-bar))}.cmp-balances .cmp-total .cmp-k{color:rgba(255,255,255,.85)}.cmp-flag{border:1px solid var(--border);border-radius:10px;padding:10px 12px;margin:10px 0 0}.cmp-flag.is-on{border-color:#e9a5a5;background:#fff6f6}.cmp-flag label{display:inline-flex;gap:6px;align-items:center;cursor:pointer;font-weight:400}.cmp-flag label input{width:auto;margin:0}.cmp-flag-reason{margin-top:8px}.cmp-notes{margin:14px 0 0}.cmp-note-add{display:flex;gap:8px;margin:0 0 8px}.cmp-note{border-top:1px solid var(--border-soft);padding:8px 0;font-size:13.5px}.cmp-hours[hidden]{display:none}#cmc-note,#cmp-new-service,.cmp-filters input,.cmp-filters select,.cmp-flag-reason,.cmp-frow-ctl input[type=number],.cmp-frow-ctl select,.cmp-hours 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